Urgent Care: More Information

Heritage Victor Valley Urgent Care from inception was designed to offer services far beyond what is typically offered in an urgent care setting. Our urgent care center performs most of the diagnostic services performed in hospital emergency rooms. Our radiology capability is extensive. In addition to routine studies, we offer in-house ultrasound and doppler vascular studies. We also partner with Radnet for STAT CT scans, and other diagnostic studies with results within 2 hours from the time the study is completed.

Our in-house Laboratory includes a full spectrum of moderate complexity laboratory studies such as complete blood counts, metabolic and cardiac panels, liver, and kidney function test, urinalysis, coagulation test, Sedrate, influenza testing, and a wide variety of waived laboratory testing. Our urgent care in-house diagnostics also include EKGs, pulmonary function test, and cardiac monitor just to name a few. We have an infusion and wound care center inside of our urgent care, where we follow each patient through their full course of treatment. The urgent care daily staff is comprised of MD, PA, RN’s, LVN’s, experienced acute care trained Medical Assistants, and Laboratory technicians. Our urgent care manager has over 15 yrs experience in the field and offers training and outstanding support to our rapidly growing team.

The urgent care providers and nursing staff have emergency department training and many years experience. Our urgent care providers perform procedures in our urgent care such as Paracentesis, Thoracentesis, PICC line insertion/removal, Urinary Catheter and Supra-pubic catheter insertion/removal. The skills and capability of the Heritage Victor Valley Urgent Care Team allows the treatment of serious conditions such acute asthma attacks, COPD, pneumonia, kidney stones and urinary tract infections, wound infections, hypertension, atrial fibrillation and uncontrolled diabetes, lacerations, sprains, dislocations, fractures, sore throats, and ear infections are also routinely treated. We communicate regularly with patient’s primary care provider (with patient permission) to arrange follow-up care.

We have a network of support for STAT referrals during all hours of operation (9am – 8pm seven days per week). We arrange the STAT referral appointment for the patient to ensure that there is no disconnect in transfer of care. We also collaborate with the Heritage Victor Valley Hospitalist staff for direct admits to our affiliated hospitals when clinically appropriate. This service saves the group costly ER claims, avoids repeated workup of the testing, and most importantly saves the patient the long stay in the ED awaiting admit.