Behavioral Health

Heritage has contracted access to the most sought-after hospitals in your neighborhood and across Southern California.

About Our Partnered Hospitals

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Related Testimonials

Hear what our members have to say about the HVVMG community and resources

"As a Heritage member who has used the Resort for several years now, I have found that there is a good selection of classes and meetings to meet the needs of most seniors. The classes are given by very good instructors and materials for crafts are provided as needed. There are even books to take out and a food pantry as needed. Keep up the good work Heritage and thank you for the time and consideration you put in for us seniors. "

David Miller Victorville, CA

"[The senior events are a] Great place to meet people my age, and the ladies that run the place are very kind."

Johnny Barry Victorville, CA

"Hi my name is Fred Mcmoore and I'm texting to let you know that Sneha and Natalie are the best medical personnel that I have ever had that help me with all my medical needs such as prescriptions and doctor’s appointments 😃 they are great!!"

Fred Mcmoore Apple Valley, CA

"She’s [Naoko] very helpful. My 3 children have been seeing her and I love speaking with her. She has given me great advice!"

Liliana Apple Valley, CA

FAQs

What are Heritage’s Urgent Care and hospital affiliations?

Heritage has its own Urgent Care Plus high acuity urgent care facility with services including on-site Labs, x-ray, wound care and infusion services. Heritage Medical Group is contracted with four High Desert urgent care facilities and is contracted with hospitals in the High Desert and Southern California.

What is the referral process and how long does it take?

With an average medical group, obtaining a referral can often take weeks! We've developed a system to speed up the referral process and get you seen by a doctor as fast as possible. Heritage's fast track referrals can be completed in hours - not weeks!

How many specialists are available to Heritage members?

Because Heritage is part of the Heritage Provider Network - one of Southern California’s largest medical groups - our members have access to over 200 local specialists throughout Southern California.

What health insurance plans does Heritage accept?

Heritage accepts most health plans. Contact our member services to see if we are contracted with your health plan. 1(800) 655-9999

How is Heritage different from other medical groups?

Heritage has many benefits and resources that other medical groups in our area do not have. These benefits include fast track referrals, free fitness, senior activities and more. Heritage also has an Urgent Care facility for members with near-emergency-room levels of care (known as high acuity care), capable of handling even serious injuries.

What is coordinated care?

Navigating through the healthcare system can be very difficult for even the most informed individuals. Coordinated care is a way that a medical group assists you in finding the right care by the right doctor. Your coordinated care team can help you track a myriad of appointments, insurance coverage, and generally any services you might need to ensure your health and safety according to your doctor's recommendations.

What is the difference between HMO and PPO insurance?

Health Maintenance Organization (HMO) plans: Comprehensive coordinated care. A health maintenance organization (HMO) contracts with health care professionals and facilities to create a “provider network.” If you choose HMO insurance, you’ll typically pay a small co-payment if you visit a physician or hospital within the plan network. HMO insurance often features lower premiums and co-pays than other plans. Preferred Provider Organization (PPO) plans: Self coordinated care. A preferred provider organization (PPO) also enters into contractual agreements with health care providers and creates a “provider network.” But unlike HMOs, PPO health insurance will cover some - but not all - of the cost of care administered by out-of-network providers, and patients take on more responsibility to coordinate their care.

What is a medical group and what are the benefits of belonging to one?

Health plans contract with groups of doctors to provide health care. These groups of doctors are called medical groups. Medical groups can range from small practices with several doctors to very large organizations with hundreds of doctors. The difference between a medical group and a health plan sometimes isn’t clear. The medical group’s job is to care for patients - this work is done by the doctors, nurses, therapists and other professionals in the medical group. The health plan is responsible for seeing that its members receive care easily by contracting with enough medical groups and their doctors in a local area so it is convenient for members to find nearby care. (CA.GOV)

How do I become a Heritage Member and receive benefits?

Keep your current insurance, just switch to a Heritage doctor. There is no cost. All benefits are included in membership. 1(800) 655-9999 Becoming a member is as easy as selecting one of our Heritage primary care physicians. This can be done by contacting our Member Services department or by contacting your current health plan and making the request for a new PCP.

News and Articles

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